Context Management
The Context Management parameters allow your bot to return to an original conversation if the sequence of that conversation is stopped by an irrelevant question or other interruption. Use Settings > Configuration > Context Management to set Context Management parameters for your Aisera platform (tenant) instance. These are settings that apply to any bot you create on this Aisera instance.

You can change the following settings when configuring your tenant/platform instance.
Show UnFinished Context Hint
enableContext\ Hint
Boolean
False
When a conversation context finishes and there are some unfinished conversations due to conversation context switch, if this flag is true
, then, conversation server will show the hint that there is any unfinished conversation, and drive the user to finish the unfinished conversation.
Show Exit Context Hint Message
enableExitContext\ Hint
Boolean
True
During a flow execution, if this flag is true
, then a hint
will show up to tell user, eg. type Exit to start over
Exactly Matching Score Threshold
exactlyMatching\ Score
Decimal
0.9
Entity Matching Score Threshold
entityMatching\ Score
Decimal
0.8
ContextSwitch Matching Score Threshold
switchMatching\ Score
Decimal
0.8
Max Context Search Depth
maxContextSearch\ Depth
Integer
3
Max UserInput Retry Number
maxUserInputRetry
Integer
2
Max Quick Reply Entries
maxQuickReply\ Entries
Integer
200
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