Post-Ingestion Tasks - System Jobs

There are post-ingestion tasks that you need complete before your ingested data is ready for use.

Running System Jobs

Post-Ingestion tasks may include: Neural Search RAG indexing, Knowledge Article indexing, running Access Attribute Extraction jobs for User data, or running Discovery Ontology Indexing for Ticket data.

System Indexing Jobs

The steps for running the Indexer are the same for different indexing tasks - you just choose the correct indexing job type before you choose the Play button.

To run an indexing job:

1. Choose Settings > System Jobs from the left navigation menu of the Aisera Administration Application.

2. Select the Generic Jobs tab near the top of the window.

   
3. Click on the + New Jobs button.

4. Select the type of job you want to execute.

5. Choose OK.

Post-Ingestion Learning Tasks

After you've ingested and then indexed your data, you can performing AI Learning, or Content Generation tasks.

More Tasks

In addition, you may want to:

• test your bot with AI Lens

• add or modify Workflows or Hyperflows

• create Events with Event Studio

• add Ontologies for Tickets

• analyze Unresolved conversations with AI Workbench, make revisions, and iterate

• research Analytics, make revisions, and iterate

• customize prompts using the Prompts Studio