Knowledge Serving
The Settings > Configuration > Knowledge Serving window allows you to set parameters for your Aisera platform (tenant) instance. These are settings that apply to any bot you create on this Aisera instance.
You can change the following settings when configuring your tenant/platform instance.
Label
Field Parameter
Type
Default
Description
KB URL Rewrite?
null (see example above)
Allows bot to change the URL if the KB Articles is edited.
Enable URL Click Tracking
Checkbox
True
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