# APIs

## Overview

You can utilize Conversation & Workflows APIs to build custom conversational interfaces, while Ingestion APIs enable seamless data transfer and trigger AI workflows from external systems. 

Generic Listener Channels provide flexible triggers for AI workflows based on external events, ensuring dynamic responsiveness. These APIs empower you to tailor Aisera solutions to your specific business requirements.

### Types of APIs

Aisera provides the following types of APIs:

* [Conversation & Workflows API and WebSocket ](https://docs.aisera.com/apis/apis/conversation-api-and-websocket)for you to build custom conversational interfaces for your Aisera applications.
* [Ingestion APIs](https://docs.aisera.com/apis/apis/ingestion-apis) for external systems to push data to your Aisera applications, and to trigger conversational AI workflows based on external events.
* [Data Source Ingestion Monitoring API](https://docs.aisera.com/apis/apis/data-source-ingestion-monitoring-api) to check the execution status of your data ingestion jobs.
* [Event Studio](https://app.gitbook.com/s/vBFXjH9S1CAy9f5hzg5Q/ai-automation-optimize-flow/event-studio) for APIs to trigger conversational AI workflows based on external events. 

## Prerequisites

The Aisera APIs allow you to extend your Aisera applications. Read the [setup instructions](https://app.gitbook.com/s/ksUDWGr9UTfOpa53PosP/how-to-set-up-an-aiseragpt-bot) if you are creating a new application or if you need to review the creation steps.