Requests Transcript Export

The Settings > Configuration > Requests Transcript Export window allows you to set parameters for your Aisera tenant. These are settings that apply to any bot you create in your Aisera tenant.

Tenant Configuration for Requests Transcript Export

You can change the following settings when configuring your tenant/platform instance.

Label	Description
Max difference between two dates (Allowed Max: 7)
Requests transcript export email subject
Requests transcript export success message
Requests transcript export failure message