Major Incident
The Settings > Configuration > Major Incident window allows you to set parameters for your Aisera platform (tenant) instance. These are settings that apply to any bot you create on this Aisera instance.
You can change the following settings when configuring your tenant/platform instance.
Send An E-mail To Notification Destinations
emailNotification\ Destinations
Boolean
False
Create Incident On System Of Record For MI
createIncidentOn\ SORForMI
Boolean
False
Accuracy Threshold
majorIncident\ FilterAccuracy\ Threshold
Integer
0
Cluster Class Type Filter
clusterClassType\ Filter
String
Enable Major Incidents Notifications
Outage Probability Threshold
majorIncident\ OutageThreshold\ ForCreateIncident
Integer
85
Score Threshold
majorIncident\ ScoreThreshold\ ForCreateIncident
Integer
8
Slack Workspace
Default Channel
Groups Channel
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