Major Incident

The Settings > Configuration > Major Incident window allows you to set parameters for your tenant. These are settings that apply to any bot you create in your Aisera tenant.

You can change the following settings when configuring your tenant/platform instance.

Label	Default	Description
Send An E-mail To Notification Destinations	False
Create Incident On System Of Record For MI	False
Accuracy Threshold	0
Cluster Class Type Filter
Enable Major Incidents Notifications
Outage Probability Threshold	85
Score Threshold	8
Slack Workspace
Default Channel
Groups Channel