Content Generation

The following topics describe how the your bot can generate knowledge content:

• Running Knowledge Generation Jobs

• KB Article Generation from Ticket Comments

• Bulk and Single Generation

• Compare Similar Documents

• Similarity Check Logs

• Creating Requests and Tickets from Conversations

• Analyze Output of Knowledge Generation

• Mapping KB Article Fields to Generated Documents

• Use Cases for Knowledge Generation

See also:

• AI Learning

• Data Ingestion

• Post-Ingestion Tasks

• Field Mapping