Tenant Configuration Settings

Navigate to Settings > Configuration in your Admin UI to set (global) tenant configurations that will apply to all applications/bots you create.

Tenant Configuration Options

The following sections include the configuration settings that you will see in the Admin UI for your Aisera platform instance. Use the links below (or the Search field in the upper-right corner) to go to a specific configuration section.

Access Management

Aisera Alert

Authentication

Authentication for Private Document

AutoBOL

Channels

Collaboration

Context Management

Conversations

Deflect Escalation Intents

Enterprise Search

Feature Flags

Federation Service

ICM

Incidents

Knowledge Generation

Knowledge Learning

Knowledge Serving

LLM Cache

Language Services

Major Incident

Neural Search

Parser

Predictions

Public Search

Requests Transcript Export

Resolution Rate

SMTP

Search

Test Suite

Ticket

Ticket IQ

Universal Operation Mode

User Engagement

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