Tenant Configuration Settings

Configure your tenant to suite your needs

Navigate to Settings > Configuration in the Aisera Admin UI to set Tenant Configurations that will apply to all bots you create.

Tenant Configuration Options

The following sections include the configuration settings found in the Aisera Admin UI.

• Access Management

• Aisera Alert

• Authentication

• Authentication for Private Document

• AutoBOL

• Channels

• Collaboration

• Context Management

• Conversations

• Deflect Escalation Intents

• Display

• Enterprise Search

• Feature Flags

• Federation Service

• ICM

• Incidents

• Knowledge Generation

• Knowledge Learning

• Knowledge Serving

• LLM Cache

• Language Services

• Major Incident

• Neural Search

• Parser

• Predictions

• Public Search

• Requests Transcript Export

• Resolution Rate

• SMTP

• Test Suite

• Ticket

• Ticket IQ

• Tools

• Universal Operation Mode

• User Engagement

• Voice

• Workflows