Tenant Configuration Settings

Configure your tenant to suite your needs

Navigate to Settings > Configuration in the Aisera Admin UI to set Tenant Configurations that will apply to all bots you create.

Tenant Configuration Options

The following sections include the configuration settings found in the Aisera Admin UI.

Access Management

Aisera Alert

Authentication

Authentication for Private Document

AutoBOL

Channels

Collaboration

Context Management

Conversations

Deflect Escalation Intents

Enterprise Search

Feature Flags

Federation Service

ICM

Incidents

Knowledge Generation

Knowledge Learning

Knowledge Serving

LLM Cache

Language Services

Major Incident

Neural Search

Parser

Predictions

Public Search

Requests Transcript Export

Resolution Rate

SMTP

Test Suite

Ticket

Ticket IQ

Universal Operation Mode

User Engagement