# Collaboration

## Collaboration

The **Collaboration** configurations control how Aisera creates and manages Slack channels for Major Incidents and Aisera Alerts. These are tenant-level settings found in **Settings > Configuration > Collaboration**.

{% hint style="info" %}
You must connect a Slack workspace through **Channels** before configuring this setting. See [Setting up a Slack channel](/aisera-platform/channels/setting-up-a-slack-channel.md).
{% endhint %}

### Slack workspace

#### Select the Slack workspace to be used for potential issues collaboration

| **Type**    | Dropdown       |
| ----------- | -------------- |
| **Default** | Not configured |

Specifies the Slack workspace where Aisera creates dedicated channels for Major Incidents and Aisera Alerts. When configured, Aisera creates a new channel in the selected workspace for each incident or alert, stores the channel link with that record, and enables posting updates and comments to the channel. Each incident or alert supports one associated channel and the association cannot be changed after creation to associate a different channel, create a new incident or alert.


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