Resolution Rate
The Settings > Configuration > Resolution Rate window allows you to set parameters for your Aisera platform (tenant) instance. These are settings that apply to any bot you create on this Aisera instance.
You can change the following settings when configuring your tenant/platform instance.
Label
Field Parameter
Type
Default
Description
Flow Incomplete Resolution Considered As
Resolved
Non-Flow Resolution Considered As
Resolved
Zero Click Through Resolution Considered As
Resolved
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