# AI Workbench - Optimize Conversations

The **AI Workbench** is the name given to a set of tools that you can use to analyze and optimize your application/bot based on the incoming Requests and related responses.

This section discusses the following Conversation Analysis options that are available via the Aisera Admin UI.

[**The Requests Window**](https://docs.aisera.com/aisera-platform/ai-workbench-optimize-conversations/requests-window)

[**Request Analyzer (automatic service that sets conversation status)**](https://docs.aisera.com/aisera-platform/ai-workbench-optimize-conversations/request-analyzer-conversation-status)

[**Analytics of Unresolved Conversations**](https://docs.aisera.com/aisera-platform/ai-workbench-optimize-conversations/analysis-of-unresolved-conversations)

[**AI Lens**](https://docs.aisera.com/aisera-platform/ai-workbench-optimize-conversations/ai-lens)

[**Test Suite**](https://docs.aisera.com/aisera-platform/ai-workbench-optimize-conversations/test-suite)