BOL is a model used for intent and fulfillment classification. In practice, BOL is used for fulfillment classification.
When you create Intents, which show up on the Admin UI under Intents > Knowledge Articles, they will by default be inactive Intents. The job for doing this is called populate-bol-intents, but is generally known as AutoBOL.
To configure settings related to AutoBOL, navigate to Settings > Configurations > AutoBOL. These settings will apply tenant wide.
Tenant AutoBOL Configuration
You can change the following settings related to AutoBOL when configuring your tenant/platform instance.
