AutoBOL

BOL is a model used for intent and fulfillment classification. In practice, BOL is used for fulfillment classification.

When you create Intents, which show up on the Admin UI under Intents > Knowledge Articles, they will by default be inactive Intents. The job for doing this is called populate-bol-intents, but is generally known as AutoBOL.

To configure settings related to AutoBOL, navigate to Settings > Configurations > AutoBOL. These settings will apply tenant wide.

Timeout settings

Message Timeout (in seconds)

Type	Text field (integers)
Default	60

No description available.

Initial Message Timeout (in seconds)

Type	Text field (integers)
Default	120

No description available.