Language Services

The Settings > Configuration > Language Services window allows you to set parameters for your Aisera tenant. These are settings that apply to any bot you create in your Aisera tenant.

You can change the language settings when configuring your tenant/platform instance.

Label	Description
Language Service Provider
Language detection confidence threshold
Language IO base URL
Language IO user name
Language IO password
Language Weaver Client Id
Language Weaver Client Secret
Intento API Key
AWS ARN ROLE
AWS S3 Region
Azure API Key
Google API Key
GeoFluent API Key
GeoFluent Secret Key
Cisco Translation Auth Client Id
Cisco Translation Auth Client Secret
Cisco Translation Access Token URL
Cisco Translation Base URL
Cisco Translation Client Id (Header)
Enable Language Detection in Ticket Ingestion

Cisco Language Translation API

Cisco Language Translation is available as the translation provider for your Tenant configuration.

To use Cisco Language Translation:

1. Navigate to Settings > Configuration.

2. Scroll down to the Language Services tab.

3. Choose Cisco from the Language Service Provider pulldown menu.

4. Fill in the rest of your Cisco system credentials.