Incidents

The Settings > Configuration > Incidents window allows you to set parameters for your tenant. These are settings that apply to any bot you create in your Aisera tenant.

You can change the following settings when configuring your tenant/platform instance.

Label	Default	Description
NLP Classification Model	False
Sentiment Model	False
Ticket Routing	False
Incident Clustering	False
Incident Clustering v3	False
Cmdb Prediction	False