> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/workflow-reference-guides/workflow-nodes/action-nodes/notification.md).

# Notification

Use the **Notification** node to send notifications via channels or email. You can send an automatic notification to the user about a ticket status or update, as part of an action flow.

The node defines how the notification will be sent: via channels, SMS, email or webchat. 

<div align="left"><figure><img src="/files/c7CVsC1qpAbZRUnHY7sN" alt="" width="563"><figcaption></figcaption></figure></div>

The message can include any dynamic data from the variables used by the workflow, such as a status, rejection message, approval, or ticket id.  Hover the cursor near the top right corner of the input box until you see “...”, and then click on the three dots. A drop-down menu displays all the variables available for your workflow.

<div align="left"><figure><img src="/files/ltcxh8eOmbKrTxGF0FuK" alt="" width="563"><figcaption></figcaption></figure></div>

This screenshot above displays the list of variables that you can add to notification messages within your  workflow.


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