# Notification

Use the **Notification** node to send notifications via channels or email. You can send an automatic notification to the user about a ticket status or update, as part of an action flow.

The node defines how the notification will be sent: via channels, SMS, email or webchat. 

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The message can include any dynamic data from the variables used by the workflow, such as a status, rejection message, approval, or ticket id.  Hover the cursor near the top right corner of the input box until you see “...”, and then click on the three dots. A drop-down menu displays all the variables available for your workflow.

<div align="left"><figure><img src="https://3281977978-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvBFXjH9S1CAy9f5hzg5Q%2Fuploads%2FBoXbC7eRCr3ZZcQvb9Nc%2Fnotification_edit_action.png?alt=media&#x26;token=4fbbcb83-5ed6-4979-bbf9-540ae7ad2b74" alt="" width="563"><figcaption></figcaption></figure></div>

This screenshot above displays the list of variables that you can add to notification messages within your  workflow.