Ask Approval

Use the Ask Approval node to send email for approval through a channel such as Slack, MS Teams, or Webchat. An example where this node comes into play is when a user's request for a software provision requires approval from the designated manager.

The Ask Approval node requires a three-step configuration: 1. Specify the Channel and Approval Message.

  1. Add the approver information, conditions for approval, and messages for the user, such as a rejection response or calendar reminders for follow-up.

  1. Add output variables for decisions, rejections, and rejection comments.

There are other configurations related to the reminder cycle and approval expiry that can be setup to improve the approval experience,

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