AI Workflow Studio

Using the AI Workflow Studio

Aisera uses advanced conversational AI and workflow automation capabilities to provide a single, scalable automation interface spanning multiple business functions such as IT, HR, Facilities, Sales, Customer Service, and Operations.

This section offers step-by-step instructions using examples for workflow automation developers to build action and knowledge flows using the workflow editor.

See also: Creating Intentless Workflows.

Workflow Canvas

The AI Workflow Studio is used to build workflows using the building blocks, called Nodes. You can drag each node that you want to use from the left side of the Studio canvass and connect it to an existing node to create the flow. After you're finished creating and testing the flow you want your application or bot to use, go back to your application Details page and associate your new workflow with your application or bot.

This section includes the following topics: Building Workflows

Configuring Intents

Testing Workflows

Publishing Workflows

Workflow Reference Guides

Workflow Nodes

Workflow Management

Workflow Best Practices

Workflow to Enable a Live Agent

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