# AI Workflow Studio

Aisera uses advanced conversational AI and workflow automation capabilities to provide a single, scalable automation interface spanning multiple business functions such as IT, HR, Facilities, Sales, Customer Service, and Operations.

This section offers step-by-step instructions using examples for workflow automation developers to build action and knowledge flows using the workflow editor.

See also [Creating Intentless Workflows](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/building-workflows/creating-intentless-workflows.md).

The [AI Workflow Studio](https://aisera.com/blog/ai-workflow-orchestration-guide/) is used to build workflows using the [**building blocks, called Nodes**](#workflow-nodes). You can drag each node that you want to use from the left side of the Studio canvas and connect it to an existing node to create the flow.\
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After you're finished creating and testing the flow you want your application or bot to use, go back to your application **Details** page and associate your new workflow with your application or bot.

Applications/bots associated with a Copilot channel default to the Copilot mode in the AI Workflow Studio.Applications/bots without a Copilot channel default to the AI Workflow Studio Webchat mode.

This section includes the following topics:\
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[**Building Workflows**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/building-workflows.md)

[**Configuring Intents**](/aisera-platform/crafting-the-conversation/configuring-icm-intents-and-fulfillment.md)

[**Testing Workflows**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/testing-workflows.md)

[**Publishing Workflows**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/publishing-workflows.md)

[**Workflow Reference Guides**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/workflow-reference-guides.md)

          [**Workflow Nodes**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/workflow-reference-guides/workflow-nodes.md)

         [**Workflow Management**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/workflow-reference-guides/workflow-management.md)

[**Workflow Best Practices**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/workflow-best-practices.md)

[**Workflow to Enable a Live Agent**](/aisera-platform/ai-automation-optimize-flow/ai-workflow-studio/workflow-to-enable-a-live-agent.md)


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