Learning Functions for External Data Sources
The topics in this section describe the AI learning functions that each external data source supports. The topics that are linked in bold text also include field maps. The topics that are in italic are not currently available - see Unavailable Data Source Integrations.
NOTE: This information is subject to change, as we do not control these 3rd Party Product offerings.
Absorb (Data Functions Only)
Active Directory (Data Functions and Field Maps)
Adobe Experience Manager (Data Functions Only)
ADP (Data Functions Only)
Agiloft (Data Functions Only)
Aisera Agent Framework (Data Functions Only)
Aisera Live Agent (Data Functions Only)
Amazon AWS (Data Functions Only)
Amazon Connect (Data Functions Only)
Amazon Redshift (Data Functions Only)
Amazon S3 (Data Functions and Field Maps)
AppDynamics (Data Functions Only)
Asana (Data Functions Only)
Aternity (Data Functions Only)
Auth0 (Data Functions Only)
Automation Anywhere (Data Functions Only)
Autodesk (Data Functions Only)
Avaya (Data Functions Only)
AWS Cloud Watch (Data Functions Only)
AWSSQS (Data Functions and Field Maps)
Azure AD (Data Functions and Field Maps)
Azure Blob Storage (Data Functions Only)
Azure Storage (Data Functions Only)
Big Panda (Data Functions Only)
BMC (Data Functions and Field Maps)
BMC Helix (Data Functions and Field Maps)
Box (Data Functions Only)
Centene (Data Functions Only)
Checkpoint (Data Functions Only)
Cherwell (Data Functions and Field Maps)
Cisco Contact Center (Data Functions Only)
Confluence (Data Functions Only)
ConnectWise (Data Functions and Field Maps)
Copilot (Data Functions Only)
Crawler (Data Functions Only)
CXOne (Data Functions Only)
Datadog (Data Functions and Field Maps)
Delinea (Data Functions Only)
Document 360 (Data Functions Only)
DocuSign (Data Functions Only)
Drupal (Data Functions Only)
Duo (Data Functions and Field Maps)
Dynamics (Data Functions and Field Maps)
Dynatrace (Data Functions Only)
EasyVista (Data Functions and Field Maps)
EightByEight (Data Functions Only)
ELK (Data Functions Only)
Ellucian Banner (Data Functions Only)
Eloqua (Data Functions Only)
Email (Data Functions Only)
Epic (Data Functions Only)
Eternity (Data Functions Only)
Facebook (Data Functions Only)
Factset RPD (Data Functions Only)
File Upload (Data Functions and Field Maps)
Five9 (Data Functions Only)
Footprints 11 (Data Functions and Field Maps)
Fresh (Data Functions and Field Maps)
G Suite (Data Functions Only)
Google Cloud Platform Storage (Data Functions Only)
Google Drive (Data Functions Only)
Gemini (Data Functions Only)
Generic (Data Functions and Field Maps)
Genesys (Data Functions Only)
GitHub (Data Functions and Field Maps)
Glip (Data Functions Only)
Google Stackdriver (Data Functions Only)
Google Cloud Storage (Data Functions Only)
Google Sites (Data Functions Only)
Greenhouse (Data Functions Only)
Guru (Data Functions Only)
Headless (Data Functions Only)
HiBob (Data Functions Only)
HubSpot (Data Functions Only)
Igloo (Data Functions Only)
Infoblox (Data Functions Only)
Interact (Data Functions Only)
Intercept (Data Functions Only)
Intercom (Data Functions Only)
Internal (Data Functions Only)
Intune (Data Functions Only)
ITRS Group (Data Functions Only)
Ivanti (Data Functions and Field Maps)
IVR
Jamf Pro (Data Functions Only)
Java Crawler (Data Functions Only)
Java JDBC (Data Functions and Field Maps)
Jenkins (Data Functions and Field Maps)
Jira Service Desk (Data Functions and Field Maps)
Jira Software Cloud (Data Functions and Field Maps)
Jive (Data Functions Only)
Kace (Data Functions and Field Maps)
Kaleo (Data Functions Only)
Kandji (Data Functions Only)
Kibana (Data Functions Only)
Knowledge QnA (Data Functions Only)
Kronos (Data Functions Only)
Kustomer (Data Functions and Field Maps)
Lakeside (Data Functions Only)
LANDesk (Data Functions Only)
LDI (Lenovo Device Intelligence) (Data Functions Only)
Listening (Data Functions Only)
Live Help Now (Data Functions Only)
Live Person (Data Functions Only)
Logic Monitor (Data Functions Only)
LogMeIn (Data Functions Only)
LumApps (Data Functions and Field Maps)
Magento (Data Functions Only)
ManageEngine (Data Functions and Field Maps)
MariaDB (Data Functions Only)
Marketo (Data Functions and Field Maps)
Micro Focus (OpenText) (Data Functions and Field Maps)
Microsoft Form Recognizer (Data Functions Only)
MindTouch (Data Functions Only)
MobileIron (Data Functions Only)
MS Teams (Data Functions Only)
MS Teams Connector (Data Functions Only)
MySQL (Data Functions Only)
Nagios (Data Functions Only)
Namely (Data Functions Only)
New Relic/New Relic APM (Data Functions and Field Maps)
NexThink (Data Functions Only)
Nice inContact/CXOne (Data Functions and Field Maps)
Notion (Data Functions Only)
Office365 (Data Functions and Field Maps)
OfficeSpace (Data Functions Only)
Okta (Data Functions and Field Maps)
OneDrive (Data Functions Only)
OneLogin (Data Functions and Field Maps)
Opsgenie (Data Functions and Field Maps)
PagerDuty (Data Functions and Field Maps)
Palo Alto Networks (Data Functions Only)
Pendo (Data Functions Only)
PeopleSoft (Data Functions Only)
Ping (Data Functions Only)
PostgreSQL (Data Functions Only)
Pulse (Data Functions Only)
Request Tracker (Data Functions and Field Maps)
RingCentral Engage (Data Functions and Field Maps)
RSA (Data Functions Only)
SailPoint (Data Functions and Field Maps)
Salesforce (Data Functions and Field Maps)
Salesforce Commerce Cloud (Data Functions Only)
SameSpace (Data Functions Only)
SAP (Data Functions Only)
SAP C4C (Data Functions Only)
Saviynt (Data Functions Only)
ServiceNow (Data Functions and Field Maps)
SharePoint (Data Functions and Field Maps)
Shopify (Data Functions Only)
Simpplr (Data Functions Only)
Sinch (Data Functions Only)
SixSense (Data Functions Only)
Slack (Data Functions Only)
Slack Connector (Data Functions and Field Maps)
Slack Live Agent (Data Functions Only)
Smart Sheet (Data Functions Only)
Smartway2 (Data Functions Only)
Snowflake (Data Functions Only)
SnowTIQ/Flexera (Data Functions Only)
Solar Winds (Data Functions and Field Maps)
Solar Winds ITSM (Data Functions and Field Maps)
Splunk (Data Functions and Field Maps)
StatusCast (Data Functions and Field Maps)
StatusPage (Data Functions Only)
Stripe (Data Functions Only)
SuccessFactors (SAP SuccessFactors) (Data Functions Only)
SumoLogic (Data Functions and Field Maps)
Sunshine Conversations (Data Functions Only)
Sunshine Zendesk Live Agent (Data Functions Only)
Sysdig (Data Functions Only)
TAAPSEC (Data Functions Only)
Tachyon (1E) (Data Functions Only)
Team Dynamix (Data Functions and Field Maps)
TeamSupport (Data Functions and Field Maps)
Terraform (Data Functions Only)
ThousandEyes (Data Functions Only)
Trino (Data Functions Only)
Twilio (Data Functions Only)
Twitter (X) (Data Functions Only)
UI Path (Data Functions Only)
Unblu (Data Functions Only)
UNIX System (Data Functions Only)
Veeva Vault (Data Functions Only)
VMware Airwatch/Workspace ONE UEM (Data Functions Only)
Wavefront (Broadcom/VMware/Wavefront) (Data Functions Only)
Web Chat (Data Functions Only)
Webex Teams (Data Functions Only)
Windows System (Data Functions Only)
Workato (Data Functions Only)
Workday (Data Functions and Field Maps)
xMatters (Data Functions Only)
Zabbix (Data Functions Only)
Zendesk (Data Functions and Field Maps)
Zoom Meeting (Data Functions Only)
Zscaler (Data Functions Only)
Zuora (Data Functions Only)
The following sections are listed alphabetically.
Last updated
Was this helpful?