> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant.md). # Adding Data to your Tenant - [Integrations and Data Sources](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources.md): Aisera's integration approach is an important part of the platform's extensibility. The Aisera platform supports many integrations and data source connections. - [Creating a Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/creating-a-connector.md): Learn the flow of connecting applications to the Aisera Platform - [Adding and Managing Integrations in Your Tenant](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/creating-a-connector/adding-and-managing-integrations-in-your-tenant.md): Create an Integration to authenticate with your third-party applications - [Adding and Managing Data Sources in Your Tenant](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/creating-a-connector/adding-and-managing-data-sources-in-your-tenant.md): Create and configure Data Sources to allow the Aisera Platform to interact with your third-party applications - [Data Source Configurations](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/creating-a-connector/adding-and-managing-data-sources-in-your-tenant/data-source-configurations.md): Configure your Data Source to ingest data on your terms - [Using the Generic Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/using-the-generic-connector.md): Connect any third-party application to the Aisera platform by creating a Generic Connector - [Supported Auth Types for Custom Integrations](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations.md): Manage and configure the authentication types required for your custom integrations - [Basic Authentication](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/basic-authentication.md): Set up Basic authentication for your integration - [OAuth 2.0 Authorization Code Grant](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/oauth-2.0-authorization-code-grant.md): Authenticate using the OAuth 2.0 Authorization Code Grant - [OAuth 2.0 Password Grant](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/oauth-2.0-password-grant.md): Authenticate using the OAuth 2.0 Password Grant - [OAuth 2.0 Client Credentials Grant](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/oauth-2.0-client-credentials-grant.md): Authenticate using the OAuth 2.0 Client Credentials Grant - [Basic To Bearer](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/basic-to-bearer.md): Authenticate by using Basic Credentials to retrieve an Access Token - [No Auth](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/no-auth.md): Integrate with applications requiring no authenticaiton - [Token](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/token.md): Set up authentication with an Access Token for your integration - [JSON Web Token](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/json-web-token.md): Authenticate with a third-party application using JSON Web Tokens - [Pluggable Authentication Mode (PAM)](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/pluggable-authentication-mode-pam.md): Authenticate with your external systems using Pluggable Authentication Mode - [OIDC](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/oidc.md) - [OAuth Custom](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/supported-auth-types-for-custom-integrations/oauth-custom.md) - [Integration Reauthorization](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/integration-reauthorization.md): Reauthorize your existing data source integrations when permissions expire - [Remote Executor](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/remote-executor.md): Connect your on-premises software installations to the Aisera platform with the Remote Executor - [Connectors](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors.md): Instructions for using out of the box connectors - [8x8 Live Agent](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/8x8-live-agent.md) - [Setting Up AmazonConnect in Aisera](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/setting-up-amazonconnect-in-aisera.md) - [Azure AD](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/azure-ad.md) - [Active Directory Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/active-directory-connector.md): Learn about the functionality and requirements of the Active Directory connector for the Aisera platform - [Box Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/box-connector.md): Learn about the functionality and requirements of the Box connector for the Aisera platform - [Confluence Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/confluence-connector.md): Learn about the functionality and requirements of the Confluence connector for the Aisera platform - [Ingesting Dynamically Generated Content from Confluence](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/confluence-connector/ingesting-dynamically-generated-content-from-confluence.md): Scrape content dynamically generated by Confluence Macros - [Setting Up Cribl with Aisera](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/setting-up-cribl-with-aisera.md) - [Duo Security](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/duo-security.md) - [Dynatrace](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/dynatrace.md): Learn about the functionality and requirements of the Dynatrace connector for the Aisera platform - [Freshworks Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/freshworks-connector.md): Learn about the functionality and requirements of the Freshworks connector for the Aisera platform - [FreshDesk Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/freshdesk-connector.md) - [Freshworks Knowledge Ingestion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/freshworks-knowledge-ingestion.md) - [File Data Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/file-data-connector.md): Manually Upload files or ingest data from Cloud Storage Solutions - [Google Cloud Storage](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/google-cloud-storage.md) - [Google Drive Knowledge Ingestion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/google-drive-knowledge-ingestion.md) - [Happy Fox](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/happy-fox.md) - [Intune](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/intune.md) - [Ivanti](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/ivanti.md) - [JDBC Connectors](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/jdbc-connectors.md) - [Jira Service Desk Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/jira-service-desk-connector.md): Learn about the functionality and requirements of the Jira Service Desk connector for the Aisera platform - [SharePoint Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/sharepoint-connector.md): Connect SharePoint Online and on-premises installations to Aisera to ingest pages and files as Knowledge Base Articles. - [Access Controls with the SharePoint Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/sharepoint-connector/access-controls-with-the-sharepoint-connector.md): Enable access controls for SharePoint articles - [NexThink](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/nexthink.md) - [Notion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/notion.md) - [Okta Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/okta-connector.md) - [SailPoint](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/sailpoint.md) - [SAP Cloud for Customer (C4C)](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/sap-cloud-for-customer-c4c.md) - [SAP SuccessFactors](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/sap-successfactors.md) - [SAP SuccessFactors](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/sap-successfactors-1.md) - [Salesforce](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/salesforce.md) - [SAP Cloud for Customer (C4C)](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/sap-cloud-for-customer-c4c-1.md) - [ServiceNow Connector](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/servicenow-connector.md): Learn about the functionality and requirements of the ServiceNow connector for the Aisera Platform - [Simpplr](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/simpplr.md) - [Slack as a Data Source for Conversational and User Learning](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/slack-as-a-data-source-for-conversational-and-user-learning.md): Connect Slack to Aisera to ingest channel messages and user data for Knowledge Base, Conversations, and User Learning. - [Splunk](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/splunk.md) - [Export Audit Logs to Splunk](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/splunk/export-audit-logs-to-splunk.md) - [Veeva Vault](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/veeva-vault.md) - [Workday](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/workday.md) - [Zendesk Knowledge Ingestion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/zendesk-knowledge-ingestion.md) - [Zendesk system integration](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/zendesk-system-integration.md) - [Zendesk Community Posts](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/connectors/zendesk-community-posts.md) - [Best Practices for Connectors](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/integrations-and-data-sources/best-practices-for-connectors.md): Learn the best practices for configuring your connectors - [Data Ingestion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion.md) - [Field Maps](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/field-maps.md): Map data from Data Sources to the Aisera Platform - [Creating New Field Maps](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/field-maps/creating-new-field-maps.md): Map Data from your Data Sources to existing Aisera fields - [Creating a Custom Field](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/field-maps/creating-a-custom-field.md): Map custom data from your Data Sources to the Aisera Platform - [Exporting Field Mappings](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/field-maps/exporting-field-mappings.md) - [Importing Field Maps](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/field-maps/importing-field-maps.md) - [Derivation Rules](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/field-maps/derivation-rules.md) - [Knowledge Base Content Best Practices](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/knowledge-base-content-best-practices.md) - [Optimizing Documents for RAG Indexing](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/optimizing-documents-for-rag-indexing.md): Improve RAG answer quality by preparing your documents before ingestion. - [When to Optimize Documents](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/optimizing-documents-for-rag-indexing/when-to-optimize-documents.md): Identify when poor RAG results point to a content problem, and when to act on it. - [How to Optimize Documents](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/optimizing-documents-for-rag-indexing/how-to-optimize-documents.md): Prepare your documents for accurate, reliable RAG indexing and retrieval - [Re-indexing and Testing After Optimization](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/optimizing-documents-for-rag-indexing/re-indexing-and-testing-after-optimization.md): Re-ingest your optimized documents and validate the results in your application or bot - [Examples of Document Optimization](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/optimizing-documents-for-rag-indexing/examples-of-document-optimization.md): See how document optimization strategies apply across different content types. - [How to Set Up Knowledge Base Crawls](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/how-to-set-up-knowledge-base-crawls.md): Crawl your Data Sources and gather documents to fulfill user requests. - [How to Review Crawled Knowledge Documents](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/how-to-review-crawled-knowledge-documents.md): Review and train your bots to fulfill user requests. - [Masking and Anonymizing PII](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/masking-and-anonymizing-pii.md) - [Accurately Ingesting PDFs into the Aisera Platform](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/accurately-ingesting-pdfs-into-the-aisera-platform.md) - [Manually Ingesting Files](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/manually-ingesting-files.md) - [Retiring an Ingested Document](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/retiring-an-ingested-document.md) - [Best Practices for Ticket Ingestion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/best-practices-for-ticket-ingestion.md) - [Data Re-Ingestion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/data-re-ingestion.md) - [Troubleshooting Data Ingestion](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/troubleshooting-data-ingestion.md) - [Deduplication for Ticket Alerts](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/data-ingestion/deduplication-for-ticket-alerts.md) - [Content Access Control](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/content-access-control.md) - [Access Information for SharePoint KBAs](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/content-access-control/access-information-for-sharepoint-kbas.md) - [Content Access Control via APIs](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/content-access-control/content-access-control-via-apis.md): Implement access control to your content using APIs - [Post-Ingestion Tasks - System Jobs](https://docs.aisera.com/aisera-platform/adding-data-to-your-tenant/post-ingestion-tasks-system-jobs.md)