Creating a Hyperflow

When you use a Hyperflow, you designate the sources to integrate with, add Functions, and then specify information about the parameters that are required for that function/integration combination.

To create a Hyperflow:

  1. Choose Hyperflows from the left navigation menu in the Aisera Administration application.

  2. Select the + New Hyperflow button in the upper-right corner.

  3. Fill in the Name, Description, and Use Cases parameters.

  4. Click the + Add Functions button.

  5. In the Add Functions window, select an Integration from the drop-down menu.

  6. Select Actions for your Function and click the Next button. Note: You can choose more than one Action

  7. Add parameters for each of the Actions that are part of the Function.

  8. While Actions support most interactions with supported external systems, custom APIs (Postman collections) can be imported to any Integrated and used as a Function.

    APIs can be imported to any integration
    APIs can be imported using Postman collections
    Integrations can have a mix of out-of-box Actions and custom APIs
  9. Additionally, any Workflow can be used as a Function. This gives you agentic automation limitless capabilities.

  10. After you've added all of the parameters for your Actions, APIs or Workflow the Function is complete.

Hyperflow Function Authentication (OAuth)

Hyperflows includes the ability to execute the APIs/Actions/Workflows associated with an integration as the user who is logged into the channel of interaction. For instance, if you are using the Aisera Webchat channel, the Hyperflow function authentication will be performed (OAuth) for the user logged into that channel.

Context Switching

If the user switches context which is out of scope for the Hyperflow, the next best fulfillment will be used to respond to the user's request.

Create a Hyperflow Using a Postman Collection

In addition to creating Hyperflow with the Aisera Admin UI, as discussed above, you can use Aisera's curated Postman Collections of to build Hyperflows.

Import, explore, and customize your data using Postman. Then, export your data and use the Aisera Admin UI to import it into your integrated systems for use with Hyperflows.

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