> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aisera-copilot/how-to-setup-aisera-assistant-copilot/configure-an-aisera-assistant-copilot.md).

# Configure an Aisera Assistant/Copilot

Use the following steps to create a virtual assistant. You will be able to create and see your new virtual assistant, even if you haven't established connections or integrated your systems yet.

1. Login to the Aisera platform.
2. Select **Settings > AiseraGPT**. 
3. Click on **+ New AiseraGPT** button on the top right hand side to launch the app configuration window.

**General tab** - fill in the required fields and use the default values for the remaining fields. Use the table below as a reference while you fill in the **General Settings** dialog Window.

| **Field**                    | **Description**                                                                                             |
| ---------------------------- | ----------------------------------------------------------------------------------------------------------- |
| App Name                     | Unique name of the application that will be displayed in the AISX interface. Example \<CustomerName>Copilot |
| Enterprise Domain Pack (EDP) | Select \[ IT, HR, etc.]                                                                                     |

**Note:** You must fill in the **AppName**, **Type**, **Enterprise Domain Pack (EDP),** and **Language** fields (marked with a red asterisk) before you can continue to the **Advanced** tab.

4. Create a new name for your bot and type it into the **App Name** field.
5. Choose a **Type** for your virtual assistant. If you plan to use an Enterprise Domain Pack (EDP) to create your virtual assistant as an IT, HR, or other industry-specifc bot, select the **Domain-Specific** type. The **Enterprise Domain Pack (EDP)** is the field that determines the industry that you're planning to use your bot in, such as: **IT assistant**, **HR assistant**, or **Service Desk assistant**.&#x20;
6. Choose an option for the **Enterprise Domain Pack (EDP)** from the pull-down list.

<div align="left"><figure><img src="https://629498482-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbRzfjGifZM4mn1HcRUQ%2Fuploads%2FVpbzw1Hpl1IQrVBQLrtX%2Fedp_choice.png?alt=media&amp;token=24b319ef-edd3-4fbf-8fa7-e7557655e63b" alt="" width="563"><figcaption></figcaption></figure></div>

Each of the choices in the **Enterprise Domain Pack (EDP)** pull-down corresponds to a set of default **Conversation Phrases** and **Intents** that are already in the Aisera platform. You can add your own phrases and intents as you build out your assistant.

Now that you've filled in the **AppName, Type,** and **Enterprise Domain Pack (EDP)** fields, you can choose and switch to the **Advanced** tab.&#x20;

Use the table below as a reference if you need to change the value of a field in the **Advanced Settings** dialog Window.

| Field                        | Value                                                                                        |
| ---------------------------- | -------------------------------------------------------------------------------------------- |
| Product                      | <p>Ensure this value matches app use case</p><p>(AI Service Desk vs AI Customer Support)</p> |
| Aisera Copilot               | Aisera Copilot                                                                               |
| Fulfillment Engines          | <p>Intent Classifier</p><p>Neural+ (RAG)</p><p>Public KB</p>                                 |
| Normalize Entities           | Enabled                                                                                      |
| Request Analyzer             | Enabled                                                                                      |
| Handle Small Talk & Toxicity | Enabled                                                                                      |
| Extract User Intents         | Enabled                                                                                      |
| Detect Ambiguous Intents     | Enabled                                                                                      |
| Domain Allowlist             | \[List of URLs for public support sites]                                                     |

**Note:** Domain allowlist values should be derived from the customer’s known applications.&#x20;

7. Click the **OK** button to create the bot. You will now see a summary window with your new bot settings.

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