Add a Data Source

Now that you've created a virtual assistant, you need to have a source of information for your bot. The data source you use will depend on the purpose of your bot.

When you set the EDP field for your bot, you chose the purpose/type of assistant that you wanted to create.

To Add a Data Source:

  1. While you are still viewing your Aisera Copilot Details Window, choose the + Add Data Source button.

Add a Data Source
  1. An example of possible data sources for different EDP types is shown in the table below.

EDP
Possible Data Source

IT

System or Process Manuals

HR

Employee Handbook

Customer Service

Knowledge Base Articles

When you set the EDP field for your bot, you chose the purpose/type of assistant that you wanted to create.

  1. After you click the + Add Data Source button, you see the list of available data sources. Make sure you choose a data source that corresponds with the EDP that you chose.

Data Source Choices

Note: For information about how to add Data Sources that appear in the box above, see Data Sources in the Platform section of the documentation.

  1. After you've added a data source, it will show up on the Aisera Copilot Details Window for your virtual assistant.

Data Source Added

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