View Conversation Messages

To View or Add Conversation Messages

1. Choose Settings > AiseraGPT, and then choose your Copilot from the bots shown on the page.

View Conversation Messages Button

1. You now see the default conversational phrases that your bot can use. If you’d like to use your own conversational phrases, choose the Import drop-down option from the Actions button, in the upper-right corner.

Conversation Messages for a Specific Bot

Import Conversation Messages

The Import command will allow you to choose a file in JSON format to import. Select the ‘Attach’ icon (paper clip) to browse for the file you want to upload.

Export Verification Message

To export the conversational phrases, choose the Export drop-down option from the Actions button in the upper-right corner. If you don’t select phrases to export, the default is to Export All.

Choose Messages to Export

If you don’t want to export ALL of the phrases, select the checkboxes next to the phrases that you want to export, before you click the OK button.

Edit Conversation Messages

To edit a Conversational Phrase, choose the phrase by clicking the checkbox to the left of the phrase and then click the right side of the phrase to enable the Edit button.

Conversation Message Edit Icon

Now you will see a dialog box that allows you to modify the phrase.