# Using Aisera Assistant/Copilot

The Aisera Assistant/Copilot gives you an end-user experience similar to ChatGPT. 

You can take advantage of enhanced conversational capabilities with Agent Assist/Copilot. 

Customer favorites include:

* Curated list of topics/commonly used queries as conversation starters
* A conversation library where earlier conversations can be recalled for further interaction.
* A Campaigns interface for managing proactive notifications and campaigns targeting end-users.

### Assistant/Copilot Actions

With the Aisera AI Assistant/Copilot, you can type questions into the interface, similar to ChatGPT or other conversational bots. 

<figure><img src="https://629498482-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbRzfjGifZM4mn1HcRUQ%2Fuploads%2FWHXqYiJQqH7QA7haaRsL%2Fplain_copilot2.png?alt=media&#x26;token=474f7a85-fc0f-4e9e-ad26-6cb7cbb5a503" alt=""><figcaption></figcaption></figure>

After you type in a Request, the send icon is activated.

<figure><img src="https://629498482-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbRzfjGifZM4mn1HcRUQ%2Fuploads%2FeplzwF2NT0IudomVDur3%2Fcopilot_send.png?alt=media&#x26;token=05074bd4-330f-48c2-8928-44b801d2621d" alt=""><figcaption></figcaption></figure>

After you type in a request, the send icon is activated.

As you do your work, you can see the list of your questions and answers in the Conversation Library.

<figure><img src="https://629498482-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbRzfjGifZM4mn1HcRUQ%2Fuploads%2F0sI9QShP1ajWI3me2tW8%2Fcopilot_conversation_lib2.png?alt=media&#x26;token=6f3407b9-26a4-4af0-8c00-40edd348f7d6" alt=""><figcaption></figcaption></figure>

Choose the **+ icon** within the Request field to upload Documents that you can refer to while you're performing your work tasks.

<figure><img src="https://629498482-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbRzfjGifZM4mn1HcRUQ%2Fuploads%2FhirAyg77HrU2QF7rji4C%2Fcopilot_upload1.png?alt=media&#x26;token=9013a296-372a-4084-9ad0-59290d6f3f9b" alt=""><figcaption></figcaption></figure>

After you click the **+ icon,** you can browse for a file that you want to upload.

<figure><img src="https://629498482-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbRzfjGifZM4mn1HcRUQ%2Fuploads%2F86v9PgThdx4I4iOVJjD9%2Fcopilot_upload2.png?alt=media&#x26;token=dffa1183-7e9c-4ee2-90e7-b217a7e9fd35" alt=""><figcaption></figcaption></figure>

After you have uploaded documents, you can search for them by Title within your Document Library.

<figure><img src="https://629498482-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbRzfjGifZM4mn1HcRUQ%2Fuploads%2FXUqU5bnRG2uNAZDvxM4F%2Fcopilot_document_search.png?alt=media&#x26;token=e01792f1-70ef-4fd9-8cf9-1f50625b0cf0" alt=""><figcaption></figcaption></figure>

Use the following link to set your [**Notification Preferences**](https://docs.aisera.com/aisera-copilot/using-aisera-ai-copilot/notification-preferences).