Using Aisera Assistant/Copilot

The Aisera Assistant/Copilot gives you an end-user experience similar to ChatGPT.

You can take advantage of enhanced conversational capabilities with Agent Assist/Copilot.

Customer favorites include:

• Curated list of topics/commonly used queries as conversation starters

• A conversation library where earlier conversations can be recalled for further interaction.

• A Campaigns interface for managing proactive notifications and campaigns targeting end-users.

AI Copilot Interface

With the Aisera AI Copilot, you can type questions into the interface, similar to ChatGPT or other conversational bots, but as you do your work, you can see the list of your questions and answers in the Conversation Library as well as upload Documents that you can refer to while you're performing your work tasks. Use the following link to set your Notification Preferences.