Turn On Sound

This sound option provides the ability for an Administrator to set the default parameter for sound notifications.

Double-click the Webchat Channel on your AiseraGPT Details page.

Under the settings for the Webchat channel, choose the General: Introduce Notification Sound (Default) setting with the following options:

  • Sound On

  • Mute All

  • Match Device Setting

You can adjust this default setting according to your preferences.

Select the Sound On Option

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