Notification History
You can see a history of notifications that occurred when you didn’t have the Webchat bot open. For instance, if you received notifications from an email campaign when you weren’t interacting with the bot.
To turn on the Notification History for your bot:
Navigate to Settings > AiseraGPT in your Aisera Admin UI.
Choose the bot you want to modify.
In the Channels section of your bot Details window, double-click your Webchat bot.
Choose the pencil icon in the upper right corner of your Channel Details window.
Check the box next to Enable Notification Service in the Edit Channels window.
Now your bot will have a bell icon in the upper right corner.
Choose the bell icon to see a list of your Notifications.
If you’re responding to a Campaign notification, you can now choose and respond to the notifications that you missed.
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