> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aiseragpt/using-webchat/notification-history.md).

# Notification History

You can see a history of notifications that occurred when you didn’t have the Webchat bot open. For instance, if you received notifications from an email campaign when you weren’t interacting with the bot.

## **To turn on the Notification History for your bot:**

1. Navigate to Settings > AiseraGPT in your Aisera Admin UI.
2. Choose the bot you want to modify.
3. In the Channels section of your bot **Details** window, double-click your Webchat bot.
4. Choose the **pencil icon** in the upper right corner of your **Channel Details** window.
5. Check the box next to **Enable Notification Service** in the Edit Channels window.

<div align="left"><figure><img src="https://aisera.gitbook.io/~gitbook/image?url=https%3A%2F%2F2983236984-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FiZkLJr3EjXkd2tHYiQJP%252Fuploads%252FTXUhBCZm02y4Ux48PBo1%252F3.png%3Falt%3Dmedia&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=48d474b5&#x26;sv=2" alt="" width="563"><figcaption><p>Enable Notification Service</p></figcaption></figure></div>

Now your bot will have a **bell icon** in the upper right corner.

![](https://aisera.gitbook.io/~gitbook/image?url=https%3A%2F%2F2983236984-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FiZkLJr3EjXkd2tHYiQJP%252Fuploads%252FTJPSQTYpCvq7xcWJGbW1%252F4.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=bdc02f2a\&sv=2)

Choose the **bell icon** to see a list of your Notifications.

If you’re responding to a Campaign notification, you can now choose and respond to the notifications that you missed.

<div align="left"><figure><img src="https://aisera.gitbook.io/~gitbook/image?url=https%3A%2F%2F2983236984-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FiZkLJr3EjXkd2tHYiQJP%252Fuploads%252FMx1Z58nA0yF2W6VgFQpU%252F5.png%3Falt%3Dmedia&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=a5d7f961&#x26;sv=2" alt="" width="563"><figcaption><p>Campaign Messages in Webchat</p></figcaption></figure></div>

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