> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/unify/ai-for-itsm/aisera-assistant-user-guide.md).

# Aisera Assistant User Guide

Welcome to the Aisera Assistant application/bot that was created using the Unify AI Agent Platform.

The Aisera Assistant will increase your productivity as a Support Agent by scanning content from your knowledge sources and using it to answer Requests that your customers ask.