Bi-Weekly Product Release Notes - Jan 15, 2026

Features

This release is primarily bug fixes and optimizations, and does not include new features.

Enhancements

The following enhancements have been added to the Aisera Gen AI Platform in this release.

Connectors

The following feature has been added to Connectors in this release.

Okta Integration now supports REST call actions

You can now create REST call action nodes in the Workflow studio that use an Okta integration for authorization credentials. To create a rest call utilizing the Okta integration:

1. Create an Okta Integration if you do not have an Okta integration.

2. Navigate to AI Automation > AI Workflow Studio and create a new Workflow or create a new one.

3. Select an Action node from the Node toolbar on the left of the studio.

4. Select Execute Rest Call from the list of available action nodes.

5. Select your Okta integration under the dropdown menu to use the Okta Integration.

   

Issues Resolved in the Release

Aisera ID	Product Area	Summary
1.14.2026.1	Analytics	Message for launching Content Change Identifier is wrong
1.14.2026.2	Analytics	Requests with a service catalog response are displaying as blank in Test Suite
1.14.2026.3	Conversational AI	AiError's are non-descriptive
1.14.2026.4	Conversational AI	Receiving broken URLs in bot responses
1.14.2026.5	Channels	URL is not showing as a link If there is a nested HTML element in the anchor tag
1.14.2026.6	Conversation	The Live agent name is not showing in the webchat
1.14.2026.7	Conversation	Response misrouting due to incorrect language detection on the universal bot
1.14.2026.8	Conversation	Language service error when text is empty
1.14.2026.9	Conversation	Attachments and paperclip icon not visible in webchat despite being enabled
1.14.2026.10	Conversation	Live agent chat is getting translated even though the language is not allowed
1.14.2026.11	Admin UI	Webex channel is unable to receive responses when Streaming Experience is enabled
1.14.2026.12	Admin UI	String Input variable is incorrectly parsed as JSON in JS node while testing with test button
1.14.2026.13	Ingestion & Connectors	Poor handling of mapping errors for malformed Field Mappings
1.14.2026.14	Ingestion & Connectors	Users page should use tenant-level PII permissions instead of app-level permissions
1.14.2026.15	Ingestion & Connectors	ServiceNow Data Source with invalid credentials causes UI to stall