# Bi-Weekly Product Release Notes - July 25, 2025

Release Date: July 25, 2025

### Features <a href="#heading-h.3znysh7" id="heading-h.3znysh7"></a>

The following features have been added to the Aisera Gen AI Platform in this release.

### Agent Assist <a href="#heading-h.jrvwd5uacwo6" id="heading-h.jrvwd5uacwo6"></a>

The following features have been added to **Agent Assist** in this release.

#### Feedback Requester Field in Agent Assist <a href="#heading-h.hcla2z7t75g5" id="heading-h.hcla2z7t75g5"></a>

The Feedback Requester field in Agent Assist allows you to identify which agent gave the positive or negative feedback for Aisera Answer and Next Best Actions.

Use case: Multiple agents might be working on a case. They may give different feedback to an Aisera Answer. Currently, you can see the latest feedback (ThumbsUp/ThumbsDown) in the UI. But there's no way to identify which agent gave that feedback.

![](https://2983236984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiZkLJr3EjXkd2tHYiQJP%2Fuploads%2FqPjyDyQubFLO0eK5jNMx%2F0.png?alt=media)

Now you can see who left the feedback in the Feedback Reporter field of the Agent Assist Recommendations table.

### Translation Providers <a href="#heading-h.lgwuazvr8o6b" id="heading-h.lgwuazvr8o6b"></a>

The following features have been added as **Translation Providers** in this release.

#### Cisco Language Translation API <a href="#heading-h.i1c1jkj36vj2" id="heading-h.i1c1jkj36vj2"></a>

You can now choose Cisco Language Translation as the translation provider for your Tenant configuration.

![](https://2983236984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiZkLJr3EjXkd2tHYiQJP%2Fuploads%2FJdbNTRZNQvBt3bo1uoqX%2F1.png?alt=media)

**To use Cisco Language Translation:**

1. Navigate to Settings > Configuration.
2. Scroll down to the Language Services tab.
3. Choose Cisco from the Language Service Provider pulldown menu.
4. Fill in the rest of your Cisco system credentials.

## Enhancements

The following enhancements have been added to the Aisera Gen AI Platform in this release.

### Aisera Admin UI <a href="#heading-h.fen872ililxt" id="heading-h.fen872ililxt"></a>

The following features have been added to the **Aisera Admin UI** in this release.

#### New Logout Button <a href="#heading-h.whfhtfnky02" id="heading-h.whfhtfnky02"></a>

You can now use the Logout button in the upper-right corner of the Aisera Admin UI to ensure that you completely close your browser session after using the Aisera Admin UI.

![](https://2983236984-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiZkLJr3EjXkd2tHYiQJP%2Fuploads%2Fo4aUmvmWaFljFPdeI15e%2F2.png?alt=media)

**To logout:**

1. Navigate to your user name in the upper-right corner of your Aisera Admin UI.
2. Select **Logout** from the pull-down menu.