# Bi-Weekly Product Release Notes - August 2, 2024

## New Features

The following features were added to the Aisera platform in this release.

### Insights Now on Generative AI Window

User Insights and Device and Applications Insights moved to the Generative AI Learning window.

<figure><img src="/files/ck2oAoUqCZLW8pPRTMeA" alt=""><figcaption></figcaption></figure>

## Enhancements

The following enhancements were made to the Aisera platform in this release.

### Bubble and Bar Charts for Ticket Analysis

The new Bubble  Chart enhancement allows you to view Ticket data as a bubble chart.&#x20;

<figure><img src="/files/sctrQ5ZeXzMAwJVBb558" alt=""><figcaption></figcaption></figure>

The new Bar Chart enhancement allows you to view Ticket data as a horizontal bar chart.

<figure><img src="/files/5KC8wjfvtwMmkb6B4Vqg" alt=""><figcaption></figcaption></figure>

Choose **SOR > Tickets** and then select the chart you want to view from the pull-down menu in the upper-right corner of the Tickets window.


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