> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/overview-of-aisera/getting-started-guide.md).

# Getting Started Guide

If you're new to the Aisera Gen AI Platform, and you want some guidance about where to start, this section presents you with options to get to know the Aisera Admin UI and the bot-building process better.\
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The steps involved include:

1. Becoming familiar with the **Aisera Gen AI Platform**, terms, and prerequisites.
2. Integrating your **External Data Source** (customer support software) with your Aisera Gen AI **Tenant**.
3. **Ingesting** data from your External Data Source to the Aisera Tenant cloud datastore.
4. Deciding what you want the application/bot to accomplish.
5. Building an **Application/Bot**.
6. Activating Initial Phrases.
7. Customizing Prompts (describe the bot personality and goals).
8. Adding **Workflows** or **Hyperflows** (what you want the bot to do on the backend).
9. **Test** the application/bot.
10. **Run** the application/bot and **Train** it using user feedback.
11. Review **Analytics** and **Metrics**, and optimize your application/bot as needed.

The Aisera Gen AI Platform provides many ways to customize, test, and optimize your application/bot. Before you begin, see the **End-to-End** list.