Getting Started Guide

If you're new to the Aisera Gen AI Platform, and you want some guidance about where to start, this section presents you with options to get to know the Aisera Admin UI and the bot-building process better. The steps involved include:

1. Becoming familiar with the Aisera Gen AI Platform, terms, and prerequisites.

2. Integrating your External Data Source (customer support software) with your Aisera Gen AI Tenant.

3. Ingesting data from your External Data Source to the Aisera Tenant cloud datastore.

4. Deciding what you want the application/bot to accomplish.

5. Building an Application/Bot.

6. Activating Initial Phrases.

7. Customizing Prompts (describe the bot personality and goals).

8. Adding Workflows or Hyperflows (what you want the bot to do on the backend).

9. Test the application/bot.

10. Run the application/bot and Train it using user feedback.

11. Review Analytics and Metrics, and optimize your application/bot as needed.

The Aisera Gen AI Platform provides many ways to customize, test, and optimize your application/bot. Before you begin, see the End-to-End list.