Configure an AiseraGPT Bot

The term AiseraGPT stands for Aisera Generative Pre-Trained Transformer. It is used as a general term to refer to an Aisera application or bot. First you create a 'generic' application, and then you add the specifics by adding Channels and data Sources to your bot.

Creating a Bot

Use the following steps to create a virtual assistant. You will be able to create and see your new virtual assistant, even if you haven't established connections or integrated your data sources yet.

To create a bot:

1. Login to the Aisera platform.

2. Select Settings > AiseraGPT

   

   Aisera GPT Creation
3. On the AiseraGPT page, click on + New AiseraGPT button on the top right hand side to launch the app configuration modal.

   

   New AiseraGPT Bot
4. Fill in the required fields and use the default values for the remaining fields. Use the table below as a reference while you fill in the General Settings dialog Window.

   Field	Description
   AiseraGPT	Unique name of the application that will be displayed in the AISX interface. For example <YourCompany>GPT
   Type	Determines if the bot will be Domain Specific or Universal Bot
   Enterprise Domain Pack (EDP)	Each of the choices in the Enterprise Domain Pack (EDP) pull-down corresponds to a set of default Conversation Phrases and Intents that are already in the Aisera platform. You can add your own phrases and intents as you build out your assistant. Select the domain the bot will be operating in. This can be IT, HR, and so on.

   

   General AiseraGPT Configuration
5. If you want to customize one of these domain packs by fine-tuning the LLM prompts before you add it to your virtual assistant, see the Prompts Studio.

6. Click the OK button to create the bot. Skip the following section and proceed to the Summary/Details section.

Advanced Settings Tab

For this first bot, keep the default values in the Advanced Settings field.

You must fill in the AiseraGPT, Type, and Enterprise Domain Pack (EDP) fields before you can continue to the Advanced Tab.

Conversational AI 2.0

The Advanced settings window for your application/bot is set to Conversational AI 2.0 by default. This mean that your new bot can use the faster, intentless workflow and LLM capabilities.

Domain allowlist values (set by your Aisera admin) should be derived from your known applications.

Conversational AI 1.0

If you choose to turn off the Conversational AI 2.0 toggle in the Advanced tab, the bot you create will use the Conversational AI 1.0 features.

Domain allowlist values (set by your Aisera admin) should be derived from your known applications.

Summary/Details Window

You will now see a Details (summary) window with your new bot settings, as shown below.

Note that the channel is already included, because the AiseraGPT bot uses the Aisera Webchat as the default channel.

Adding a Data Source

To allow the Bot to learn and utilize data for fulfillment, you must add a Data Source to the Aisera application. By default, Aisera applications do not have access to external data. Refer to the connectors documentation for guidance on linking data sources to the Aisera Platform. For details on how to ingest data, consult the data ingestion documentation.

To add a Data Source to your application:

1. Click the + Add Data Source button to open the Add Data Source window.

2. Select the Data Sources you would like to add to your application.

3. Select Ok to add the Data Sources to your application.

When a Data Source is added to your Application, the data ingested by that data source will become available for use by that application.

Toggling Links

Configure whether links from specific data sources appear in application responses. This control is Data Source specific, enabling you to manage link origins. The toggle for this is found in the Data Sources table under HREF Links. When this is enabled, links from this Data Source will be displayed in responses served to end users.

Add a different channel if you want your bot content to show up within a different application, such as Slack or an enterprise application. Add the API channel if you want to create your own UI or add your bot to an existing UI using the Aisera APIs.