> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aiseragpt/how-to-set-up-an-aiseragpt-bot/add-a-channel.md).

# Add a Channel

Before you can add a channel to your application/bot, you need to add the channel to your Aisera tenant instance. See [**Channels**](/aisera-platform/channels.md) if you have not added channels to your tenant yet.

{% hint style="info" %}
The Markdown text format is supported only in Webchat, Webex, and Co-Pilot; other channels treat content as HTML. Therefore, LLM responses are formatted as HTML for all channels where the Markdown format is not supported.
{% endhint %}

### To Add a Channel: <a href="#pdf-page-6lyqq7x7kqbbsnbi1iqn-to-add-a-channel" id="pdf-page-6lyqq7x7kqbbsnbi1iqn-to-add-a-channel"></a>

1. Choose **Settings > AiseraGPT**, and then choose your bot from the virtual assistants shown on the page.<br>

   <figure><img src="/files/LhKFpb1LR3gxXweAy8wt" alt=""><figcaption><p>Add a Channel</p></figcaption></figure>
2. Select a channel from the list box, and click the **OK** button.<br>

   <div align="left"><figure><img src="/files/5grOkZNj1uG8lWIm6VY9" alt="" width="375"><figcaption><p>Choose a Channel</p></figcaption></figure></div>
3. Now you can see your new channel on the **Details** page.<br>

   <figure><img src="/files/y3I7Oh8ZixgvU4OxYEo5" alt=""><figcaption><p>Channel Added</p></figcaption></figure>

<div align="left"><figure><img src="/files/YhOYv5eQVWXFLq3W0ji3" alt="" width="270"><figcaption></figcaption></figure></div>

The following video shows you how to begin:

[**Add a Channel to Your Bot**](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FksUDWGr9UTfOpa53PosP%2Fuploads%2FsZ7DYevuULKYAL6eMyUW%2Fbot_add_a_channel.mp4?alt=media\&token=6843ce71-9b66-4218-8adc-c1b4e71fad0b)

<br>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.aisera.com/aiseragpt/how-to-set-up-an-aiseragpt-bot/add-a-channel.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
