> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aiseragpt/how-to-set-up-an-aiseragpt-bot/add-a-channel.md).

# Add a Channel

Before you can add a channel to your application/bot, you need to add the channel to your Aisera tenant instance. See [**Channels**](/aisera-platform/product-channels.md) if you have not added channels to your tenant yet.

{% hint style="info" %}
The Markdown text format is supported only in Webchat, Webex, and Co-Pilot; other channels treat content as HTML. Therefore, LLM responses are formatted as HTML for all channels where the Markdown format is not supported.
{% endhint %}

### To Add a Channel: <a href="#pdf-page-6lyqq7x7kqbbsnbi1iqn-to-add-a-channel" id="pdf-page-6lyqq7x7kqbbsnbi1iqn-to-add-a-channel"></a>

1. Choose **Settings > AiseraGPT**, and then choose your bot from the virtual assistants shown on the page.<br>

   <figure><img src="https://1247728583-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FksUDWGr9UTfOpa53PosP%2Fuploads%2FT8Nqas0r5oWw4GM8oFIQ%2Fadd_channel.png?alt=media&amp;token=926329cd-00d6-4453-9558-1ec6eb755bc2" alt=""><figcaption><p>Add a Channel</p></figcaption></figure>
2. Select a channel from the list box, and click the **OK** button.<br>

   <div align="left"><figure><img src="https://1247728583-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FksUDWGr9UTfOpa53PosP%2Fuploads%2FmuOL5MyS3ekZ83OucYmv%2Fadd_channel2.png?alt=media&amp;token=cb756117-dd48-47c1-9a85-8a027492cdce" alt="" width="375"><figcaption><p>Choose a Channel</p></figcaption></figure></div>
3. Now you can see your new channel on the **Details** page.<br>

   <figure><img src="https://1247728583-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FksUDWGr9UTfOpa53PosP%2Fuploads%2FKpMwUAZKMOrm3ZAVq9Ay%2Fchannel_added.png?alt=media&amp;token=461bce0c-22b2-4026-b917-e936895758db" alt=""><figcaption><p>Channel Added</p></figcaption></figure>

<div align="left"><figure><img src="https://1247728583-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FksUDWGr9UTfOpa53PosP%2Fuploads%2FlEVnlhp6f5YxQueXRS6Z%2Fwatch.gif?alt=media&amp;token=c47f0f4e-700a-4c55-bbf2-d1450d960ae1" alt="" width="270"><figcaption></figcaption></figure></div>

The following video shows you how to begin:

[**Add a Channel to Your Bot**](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FksUDWGr9UTfOpa53PosP%2Fuploads%2FsZ7DYevuULKYAL6eMyUW%2Fbot_add_a_channel.mp4?alt=media\&token=6843ce71-9b66-4218-8adc-c1b4e71fad0b)

<br>
