AI Workflow Studio
The Aisera GenAI platform uses advanced conversational AI and workflow automation capabilities to provide a single, scalable automation interface spanning multiple business functions such as IT, HR, Facilities, Sales, Customer Service, and Operations.
This section offers step-by-step instructions using examples for workflow automation developers to build action and knowledge flows using the workflow editor.
See also Creating Intentless Workflows.
The AI Workflow Studio is used to build workflows using the building blocks, called Nodes. You can drag each node that you want to use from the left side of the Studio window (Palette) and connect it to an existing node to create the flow. After you're finished creating and testing the flow you want your application or bot to use, go back to your application Details page and associate your new workflow with your application or bot. This is known as Registering your workflow.
Applications/bots associated with a Copilot channel default to the Copilot mode in the AI Workflow Studio.Applications/bots without a Copilot channel default to the AI Workflow Studio Webchat mode.
This section includes the following topics: Building Workflows
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