# Ticket Learning One way that your AiseraGPT bot can learn is by analyzing content from tickets and conversations. Ticket learning is a way to classify the tickets as per the specific issue. This section describes ways that you can use existing tickets to analyze your incoming data. Topics in this section include: * [**Set Up Ticket Learning**](/aisera-platform/generative-ai-learning/ticket-learning/set-up-ticket-learning.md) * [**Analyzing Ticket Learning Output**](/aisera-platform/generative-ai-learning/ticket-learning/analyzing-ticket-learning-output.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.aisera.com/aisera-platform/generative-ai-learning/ticket-learning.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.