> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/available-actions-for-generated-knowledge-articles.md).

# Available Actions for Generated Knowledge Articles

Actions Available for from the Generated Knowledge window include:

**1. Click on the Document Title** 

Clicking the document title navigates the user to the **Document Details** page in the Aisera Admin UI. 

On this page, you can: 

* Edit the document. 
* Publish it to Aisera for bot consumption. 
* Publish it to the Source of Record (SOR) in their knowledge management system. 
* Provide feedback on the AI-generated document. 
* Add operational tags for better classification. 
* Note: Similarity check and validated chunk data are not yet available; they will be added in future releases. 

**2. Publish to SOR from Agent Assist** 

You can publish the document to your knowledge management system directly by clicking the configurable **Publish** icon. 

After an article is published, an integrated system icon appears: 

Selecting this icon takes the you directly to the document in the source system. 

You can also copy the URL by right-clicking on the icon. 

Once the document is published, it cannot be republished. 

Ref to the section, **Failure Messages**, if any of the configurations are missing.  

 


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.aisera.com/aisera-platform/content-generation-from-tickets/available-actions-for-generated-knowledge-articles.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.