# Content Generation from Tickets

This section contains the following topics:

**Why extract solutions from the Ticket Comments?**

**Setup Guide for Knowledge Generation**

     **Step-by-Step Guide to Setup the Knowledge Generation**

     **Loading the JSON file to show knowledge fields and values on the Knowledge Mapping page** 

     **Knowledge Generation configuration setup**

     **Kick off Knowledge Generation**

**Generated Knowledge Data source**

**Knowledge Generation & Similarity Check Logic**

     **Knowledge Generation Data processing**

    **Similarity check logic**

**Tickets Considered for Subsequent Runs**

**Analyze KB Article Generation Results**

     **AI Generated Documents from Bulk Tickets**

     **AI Generated Document from Single Ticket**

**AI Generated Document Details-Side Panel**

**Functionality of Generated Documents that are Recrawled**

**Similar Documents Page**

    **Functional Details**


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.aisera.com/aisera-platform/content-generation-from-tickets.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.