> For the complete documentation index, see [llms.txt](https://docs.aisera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisera.com/aisera-platform/content-generation-from-tickets.md).

# Content Generation from Tickets

This section contains the following topics:

[**Why extract solutions from the Ticket Comments?**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments)

[**Setup Guide for Knowledge Generation**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/set-up-for-knowledge-generation)

     [**Step-by-Step Guide to Setup the Knowledge Generation**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/set-up-for-knowledge-generation/step-by-step-setup-for-knowledge-generation)

     [**Loading the JSON file**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/set-up-for-knowledge-generation/loading-the-json-file)

     [**Knowledge Generation configuration setup**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/set-up-for-knowledge-generation/knowledge-generation-configuration)

     [**Start the Knowledge Generation**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/set-up-for-knowledge-generation/start-the-knowledge-generation)

[**Generated Knowledge Data Source**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/generated-knowledge-data-source)

[**Knowledge Generation & Similarity Check Logic**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/knowledge-generation-and-similarity-check-logic)

     [**Knowledge Generation Data processing**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/knowledge-generation-and-similarity-check-logic#knowledge-generation-data-processing)

     [**Tickets Considered for Subsequent Runs**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/knowledge-generation-and-similarity-check-logic#tickets-considered-for-subsequent-runs)

     [**Similarity Check Logic**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/why-extract-solutions-from-the-ticket-comments/knowledge-generation-and-similarity-check-logic#similarity-check-logic)

[**Analyze KB Article Generation Results**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/analyze-kb-article-generation-results)

     [**AI Generated Documents from Bulk Tickets**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/analyze-kb-article-generation-results/ai-generated-documents-from-bulk-tickets)

     [**AI Generated Document from Single Ticket**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/analyze-kb-article-generation-results/ai-generated-documents-from-single-tickets)

            [**Single Ticket Tab**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/analyze-kb-article-generation-results/ai-generated-documents-from-single-tickets/single-tab-window)

     [**Knowledge Generation Error Messages**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/analyze-kb-article-generation-results/knowledge-generation-error-messages)

      [**AI Generated Document Details-Side Panel**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/analyze-kb-article-generation-results/ai-generated-document-details-side-panel)

[**Available Actions for Generated Knowledge Articles**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/available-actions-for-generated-knowledge-articles)

[**Generating Documents from the Aisera Admin UI**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/generating-documents-from-the-aisera-admin-ui)

[**Functionality of Generated Documents that are Recrawled**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/functionality-of-generated-documents-that-are-recrawled)

[**Similar Documents Page**](https://docs.aisera.com/aisera-platform/content-generation-from-tickets/similar-documents-page)


---

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