# Webex (Cisco)

This document describes how to configure Cisco Webex Teams as a channel in Aisera. The actual configuration will be done in a collaborative meeting between Aisera personnel and the Webex Teams admins.

## Prerequisites <a href="#pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-prerequisites" id="pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-prerequisites"></a>

The configuration requires the following information:

* Admin access to [https://developer.webex.com](https://developer.webex.com/)
* Admin access to Webex Control Hub - [https://admin.webex.com](https://admin.webex.com/)

## Setup Bot in Webex <a href="#pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-id-3.-setup-bot-in-webex" id="pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-id-3.-setup-bot-in-webex"></a>

This section outlines the steps to be performed to get the information necessary to setup the Webex Teams channel in Aisera.

1. Login into [https://developer.webex.com](https://developer.webex.com/)

2. Go to **My Apps** (<https://developer.webex.com/my-apps>) and click on **Create a New App** and select **Bot**

3. Set all values as shown in the example below and click **Add Bot** *(note that with the exception of **Bot username**, all other values can be modified later)*

4. Copy the Access Token and Bot username

5. Provide the following information to Aisera

| Channel Configuration Details |   |
| ----------------------------- | - |
| Bot Username                  |   |
| Bot Access Token              |   |

## Setup Bot in Aisera <a href="#pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-id-4.-setup-bot-in-aisera" id="pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-id-4.-setup-bot-in-aisera"></a>

This step is performed by the Aisera team using the information provided in the previous step.

## Setup Bot in Webex Workspace <a href="#pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-id-5.-setup-bot-in-webex-workspace" id="pdf-page-3m9yxl4jjdzf2so1x85c-pdf-page-wvts9ijyrulr6c2o9wnk-id-5.-setup-bot-in-webex-workspace"></a>

This section provides an outline of the steps required to install the bot in the Webex workspace.

Please work with your Aisera representative to complete this step.

Go to Webex Control Hub - [https://admin.webex.com](https://admin.webex.com/) > **Apps > Bots** and enter the *Bot Username* at the **Add a bot** by email prompt.