# Set Variable

The Set Variable node is used to assign values and set a parameter name so those values can be used wherever they are required in a workflow.

<figure><img src="/files/c2ZYIvazs20YLCp6dOMg" alt=""><figcaption></figcaption></figure>

The screenshot above shows the user declaring a ticket id variable within a ‘View tickets’ workflow. In this scenario, the user knows the ticket ID before this step and that ID is passed as a variable name called `theticketId`.

See [**Bot Conversation Variables**](https://docs.aisera.com/aisera-platform/crafting-the-conversation/how-to-edit-conversation-key-messages/bot-conversation-variables) also.


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