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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Knowledge Articles

Knowledge Base Article data is ingested if you are using a data source (IT or CRM Enterprise software) that includes a knowledge base.

If your data source includes a knowledge base, you will see the knowledge base articles displayed in the SOR > Knowledge window after you have completed the Integration and Data Source connection steps that link your Enterprise software system with your Aisera GenAI platform tenant (instance of the Aisera platform).

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