Data Re-Ingestion

The Aisera Gen AI platform allows you to upload Aisera-generated documents back to your Knowledge Management Systems (ServiceNow, Salesforce, Confluence).

When you make changes to these documents and then re-ingest them back to Aisera, the generated documents are overwritten with the latest updates.

To help identify Aisera-generated documents that have been re-ingested, the Aisera application now includes a label specifically for these documents. Tabs where you can see the labels for the re-crawled Aisera-generated documents:

  1. SOR > Knowledge Details page

  2. Content Generation > Knowledge Generation > Knowledge Details page

  3. Content Generation > Knowledge Generation > Similar Documents

Asterisk Next to Re-Ingested Generated Documents

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