# AI Ops Assistant

The Aisera AI Ops Assistant application is a copilot bot designed for Infrastructure, IT, and Operations staff.  The AI Ops Assistant manages requests, incidents, problems, changes, & potential issues by asking for insights, and determining root causes, remediation, dependencies, actions to take, and communications to send to users.

<figure><img src="/files/OW84lTDq6OWgOJekTvRD" alt=""><figcaption><p>AI Ops Assistant</p></figcaption></figure>

This is a hybrid design that uses the agentic AI features of the Aisera AI Ops application and presents tools to the human agents via the Aisera AI Copilot interface.

The **AI Ops Assistant** sends **Potential Issue** notification to channels and ask for confirmation to proceed and investigate further.&#x20;

<figure><img src="/files/fa2jELtqGeXExB3MONDa" alt=""><figcaption><p>AI Ops Assistant Answers (right side)</p></figcaption></figure>

Upon confirmation, it will display **Impact Analysis**, **RCA**, **Summary** and **RCA-Remediation** with action capabilities according to the integration setup.

**The AI Ops Assisitant can also:**

* Optimize slow SQL queries to enhance performance.
* Provide actionable remediation steps to address identified issues.
* Leverage insights from ticket data and Aisera models to proactively identify and resolve performance bottlenecks.
* Identify and resolve the root cause of slowness to prevent recurrence and ensure optimal system performance.
* Send notification when a temporary logs folder is out of storage and send notification about impacted CIs for this issue.
* Group all alerts together and identify the Remediation for this issue as clearing temporary storage logs under a specific folder.
* Connect to Remote VM and run ansible playbooks in order to clear logs in required list of hosts as a remediation step.
* Identify the most Impacted CIs and provide a conversation experience for user to:
  * Identify the CIs that are most significantly impacted over a specified time period.
  * For each impacted CI, find the associated AMIs and analyze each AMI along with its related tickets over the given duration.
  * Generate a problem title and description. Create a ticket in the service and assign it to the appropriate team along with the CI.

## Building an AI Ops Assistant

**To build an AI Ops Assistant:**

1. Integrate an authorization and add a Data Source to your Aisera tenant instance.
2. Create an AI Ops application/bot.
3. [Add the AI Copilot channel](/aisera-copilot/how-to-setup-aisera-assistant-copilot/add-a-copilot-channel.md) to your application/bot.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.aisera.com/ai-ops/how-to-setup-ai-ops/ai-ops-assistant.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.