AI Ops Assistant
The Aisera AI Ops Assistant application is a copilot bot designed for Infrastructure, IT, and Operations staff. The AI Ops Assistant manages requests, incidents, problems, changes, & major incidents by asking for insights, and determining root causes, remediation, dependencies, actions to take, and communications to send to users.

This is a hybrid design that uses the agentic AI features of the Aisera AI Ops application and presents tools to the human agents via the Aisera AI Copilot interface.
The AI Ops Assistant sends Major Incident notification to channels and ask for confirmation to proceed and investigate further.

Upon confirmation, it will display Impact Analysis, RCA, Summary and RCA-Remediation with action capabilities according to the integration setup.
The AI Ops Assisitant can also:
Optimize slow SQL queries to enhance performance.
Provide actionable remediation steps to address identified issues.
Leverage insights from ticket data and Aisera models to proactively identify and resolve performance bottlenecks.
Identify and resolve the root cause of slowness to prevent recurrence and ensure optimal system performance.
Send notification when a temporary logs folder is out of storage and send notification about impacted CIs for this issue.
Group all alerts together and identify the Remediation for this issue as clearing temporary storage logs under a specific folder.
Connect to Remote VM and run ansible playbooks in order to clear logs in required list of hosts as a remediation step.
Identify the most Impacted CIs and provide a conversation experience for user to:
Identify the CIs that are most significantly impacted over a specified time period.
For each impacted CI, find the associated AMIs and analyze each AMI along with its related tickets over the given duration.
Generate a problem title and description. Create a ticket in the service and assign it to the appropriate team along with the CI.
Building an AI Ops Assistant
To build an AI Ops Assistant:
Integrate an authorization and add a Data Source to your Aisera tenant instance.
Create an AI Ops application/bot.
Add the AI Copilot channel to your application/bot.
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